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2. Color Our store's products are all photographed from real objects, and the colors have been professionally proofread to be the closest to the actual tiled images. Due to differences in color contrast and color temperature of computer monitors. 3. Customer Service If your inquiry was not responded to in a timely manner, it may have been due to excessive consultation volume or system failure at that time. Please be patient or leave us a message, and we will reply promptly. If there is an urgent matter, please call our service hotline directly. 4. Product repair If there is a quality problem with the product and it is not damaged by human factors, and it does not exceed the warranty period, the buyer can accumulate the number of defective products and send them back for replacement at once. The replaced product can be sent back together with the ordered goods when needed. (Our company is responsible for the one-way shipping cost for product repair) 5. Shipment Our company is Shentong Quanfeng, which can also be used for shipping, Yunda, etc. If you need to contact customer service to make up for the price difference, you will not be able to ship. If you have specific requirements for the company, please inform customer service in advance or make clear notes. For large quantities, we generally recommend shipping through designated companies such as Shenghui, Xiangle, Jingguang, Debang, Lianda, City Star, Xinyuan Sheng, Shunanjie, Xiangda, Shenyida, Sanzheng Xianglong, etc. Normally, we will ship within 48 hours and strive to ship on the same day. If there are special reasons that prevent timely shipment, we will contact the buyer and explain the reason.