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RM23833426365754079 1) It usually takes 7-10 days to make the custom necklace, sometimes may be a longer time. 2) The necklace will be packed with a card. If you want to pack in a gift box, please order it. 3) If we have already designed well your name or our factory is producing your necklace, it will not be accepted to change any design or cancel the order. RM23833426365754081 Forshipping: Allouritemswillbeshippedtobuyersaddresswhichofferedbybuyers,pleaseconfirmyouraddressbeforepayment.Wewillsendtheitemswithin3Businessdaysonceyourpaymentiscompleted.(Holidaysmaybeextended) Forcolor: Picturesareonlysamplesforreference.Duetolimitationsinphotographyandtheinevitabledifferencesinmonitorsettings,thecolorsshowninthephotographmaynotcorrespondtothoseintheitemsthemsees. Forfeeback: Yoursatisfactionandpositiveeedbackisveryimpotantous.Pleaseleavepostivefeedbackand5starsifyouaresaisfedwithourtemsandservices. Ifyouhaveanyproblemswithouritemsorsevices,pleasefellfreetocontactusbeforeyouleavenegativefeedback.Wewildourbesttooveanyproblemsandprovideyouwiththebestcustomerservices. CompanyProfile Wearecross-bordere-commercecompany,integratingmultipleoverseasonlineandofflinesaleschannels. AboutShippment *Ingeneral,alltheorderswillbeprocessedwithin3-5businessdaysafterthepaymentisconfirmedbyDHgate. *TheitemwillbeshippedviaePacket,SFexpress,YANWEN,ChinaPostAirMail,EMS,DHL,FedEx,USPSasyouchoosewhenplacingtheorder.Thedeliverydependsonthecarrierafterpackagesshippedout,plusitisinternationaltr ansport,thedeliverymaydelay,hopeyoucanunderstandandwaitpatiently.Thanksinadvance. *Youcantrackyourpackageon17track.Ifyoucan`tfindanytrackinginfoonitpleasecontactus. CustomerService: 1.Pleasefeelfreetocontactusifyouneedanyhelpbyonlinechatting(instantmessages)orEmail,wewillreplyassoonaswereadit. 2.Allthepictureswepresentedmayexisormaltinycolordifferenceduetodifferentmonitorandbrighess. 3.Ifyouhaveanyproblemsbeforeoraftersubmittingtheorderorreceivingthepackage,pleasecontactusfirstinsteadofopeningthedispute,wewilltryourbesttosoeforyou. Feedback *Yourearlyconfirmationwillbehighlyappreciatedafterreceivingtheitem(s) *Yourfeedbackisvitalforus,wesincerelyhopeyoucanleaveapositiveall5starsfeedbackifyouaresatisfiedwithourproductsandservice. *Pleasecontactusfirstbeforeleavinganynegativefeedback,wewillsoetheproblemsforyou. QA Q:Whenwillmyorderarrive? A:Thedeliverydependsonthedestinationandthecarrieryouchosen,plusitisinternationaltransportwhichtakestime,pleaseunderstandandwaitpatiently. Q:WhatcanIdoifIwanttomodifytheaddress? A:Theaddresscan`tbemodifiedafterthepackageshippedout,sopleasecheckyouraddressiscorrectandcompletebeforesubmittingtheorder. Q:WhatcanIdoifIreceivewrong/brokenproduct(s)oremptypackage(s)? A:Wewillcheckandpackcarefully,butifthosesituationhappen,pleasecontactusfirstinsteadofarisingthedispute,wewilltryourbesttosoeforyou. Q:WhatcanIdoifIorderwrongitem? A:Pleasecontactusassoonaspossible,telluswhatitemyouexactlyneed,wecanchangeforyoubeforetheorderisshipped. Q:Ican`ttrackmypackage,what`sgoingon? A:Ingeneral,thetrackinginformationwillbeupdated2-5daateraftershipped.Ifyoustillcan`ttrackit,pleasecontactus,wewillcheckforyouASAP. Q:Whenwillyoushipmyorder? A:IfyourorderispaidandconfirmedbyDHgate,wewillshipin3-5businessdays. -->