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Hello boss! If convenient, please click to bookmark our store as soon as possible To facilitate your next order for replenishment or adjustment We have a wide variety of styles and models available, quite comprehensive There are also many colleagues on your side who ship goods to us Hope we can also become your supplier Please place orders wisely/All products in the store are non-returnable and non-exchangeable/By placing an order, you agree to accept the terms Our store has formulated the following ordering guidelines based on our own production and operation conditions while adhering to platform rules: Dear new and old customers: To ensure a pleasant purchasing experience and avoid any disputes with us! Please make sure to carefully read all the contents of the following ordering instructions before placing an order. If you cannot accurately understand or disagree with any clause of these ordering instructions, please refrain from placing an order to avoid disputes during the transaction process. If you place an order and make payment on your own, we will automatically assume that you have understood and agreed to each clause of these ordering instructions. This ordering instruction is also the valid document for handling disputes during all transaction processes 1. Retail customers, please note that our store specializes in wholesale. For retail orders, we recommend shopping on Taobao, Tmall, or other e-commerce platforms. If you place an order and pay on your own, be sure to open and check the quantity/actual product/intactness before signing for the package. After signing, we will no longer provide any after-sales service regarding the product. Orders that do not include free shipping are considered retail orders by default 2. About the Delivery List Description: All orders shipped from our store come with a delivery list for the corresponding customer to use for rechecking goods. The list includes all details of missing items from that shipment. There is only one delivery list with no underlying document. Please keep the delivery list until all after-sales services are completed. The delivery list is also the only proof for missing items after-sales service from our store. If the buyer fails to keep our delivery list due to their own reasons, we will refuse to provide after-sales service related to missing items from that shipment! 3. Regarding delivery time, due to the large variety of styles/models we operate, order allocation can be troublesome. Additionally, quality checks before shipping require some time. Therefore, we will arrange shipment within three days for paid orders 4. Regarding the delivery time, please understand that due to factors beyond our control such as rain during transportation, long holidays, and courier transit delays, logistics updates may not be timely or deliveries may not arrive on time. Buyers are kindly requested to understand this and not apply for returns or refunds based on these reasons! 5. Explanation for Orders That Have Already Shown as Shipped but Have No Logistics Records: All express shipments in our store are scanned for shipment at the latest at night. Orders that have already been marked as shipped will not immediately have logistics records. Although there are no logistics records yet, buyers cannot request a refund for any reason because the order is already in the process of being prepared! Refunding orders will increase our workload, but buyers can ask the online customer service if the order has been arranged for shipment. Orders that have not yet started shipping support refunds, but orders that have already been shipped do not support refunds! 6. Regarding the issue of low stock, our store operates with a wide variety of styles, and it is difficult to control inventory for each product accurately due to factors such as production quality checks. Therefore, there may inevitably be cases of low stock, which is normal and can be replenished We will make a note to resend the items ourselves. If the style or model is discontinued or there are quality issues that make it impossible to resend, we will process a direct refund for the missing items. Buyers cannot refuse to sign for or request a return and refund for the entire order just because some items are out of stock or cannot be resent! If product quality issues prevent shipment, we will process a refund uniformly! 7. Regarding the explanation of mismatched goods, no one is perfect. In the wholesale model with too many varieties, matching goods can be troublesome. When there are many orders, mistakes are inevitable. However, we will strengthen our work in this area. If there are unintentional mistakes, we ask for your understanding! But there is absolutely no intention to mismatch goods! 8. Regarding the product, we cannot provide a certificate explanation due to rapid product discontinuation and updates. We do not provide related product data certificates externally. Customers with strict requirements that require certificates should refrain from placing orders to avoid disputes or delays 9. Regarding price grids, all products in the store will undergo price grid adjustments or participate in promotional activities based on factors such as changes in raw material prices and operational needs. Orders placed before price grid changes will not be subject to price adjustments! 10. About the Picture Description: The product images in our store are randomly taken from various phone models/the actual product is subject to what you receive. If you have high requirements for the product, you need to take a sample for confirmation. If you receive the goods and find any discrepancies between the actual product and the images, you cannot request a return or exchange on that basis! 11. Regarding color difference, during the product photography process, the product colors are taken by professional photographers personally. There may be slight differences from the actual product due to lighting scenes or because of different monitors in the market showing pattern colors. The actual product is subject to what you receive. If you have high requirements for the product, you need to take a sample for confirmation. If you receive the goods and need to return or exchange them due to color difference, it is not supported! 12. Regarding odor: Due to manufacturing issues, there may be a slight smell in the product, which is unavoidable. We do not support returns or exchanges based on this reason! 13. Regarding the styles of mixed random shipments, we do not guarantee that every pattern will satisfy you, nor do we guarantee that there will be no duplicate patterns. When patterns are out of stock, they will inevitably be repeated. For random shipment products, buyers need to place orders and specify specific patterns themselves; this is invalid as patterns are updated from time to time. The patterns randomly matched with the product may not be the ones shown on the detail page. Once received, returns or exchanges cannot be requested on this basis! 14. Regarding the product packaging information, please refer to the product details page. If the product image shows packaging, it means the product comes with packaging; if there is no packaging in the image, it means it ships in a regular bag. Note: Due to the special nature of the wholesale industry, we may change the packaging boxes or regular bags for all product styles in the store from time to time. Therefore, the packaging of the received goods may inevitably differ from the images, and the product information on the outer packaging cannot be fixed. Therefore, this cannot be used as a reason to request returns or exchanges or to complain about 'three-no' products. Our store's business license and brand certificate are valid proof of 'three-no' product complaints in case of disputes. If this is not acceptable, please refrain from placing an order to avoid disputes and wasting the resources of our platform staff to intervene 15. Regarding dropshipping and forwarding items, please modify the shipping address yourself before submitting the order. If modifying the address affects delivery time, you will be responsible for it yourself. If the order does not require shipping.. For price list items, please make a note when placing the order. If there is no note, we will proceed with normal shipping procedures. If there are any disputes or requests for returns due to price issues later on, the buyer will be responsible! 16. Regarding product damage during transportation due to various factors, we will handle it according to the severity of the damage and will not resend the item! 17. Regarding clearance sale items, we do not support any after-sales issues. No matter what kind of problem it is, for clearance sale items, our store does not provide any after-sales service!!! 18. Regarding our store's products being different from others, because each store's product prices vary, craftsmanship, raw materials also differ, and finished product quality varies. You get what you pay for. If you don't understand the product and have specific requirements, it's recommended to get a sample first to confirm. If you place an order without getting a sample, you cannot use the product's quality or differences from other stores as a reason to request a return or exchange! 19. Important Note: Within 7 days of receiving the goods, the date of signing for the waybill shall prevail. If you find that the product has functional failures or quality issues, please promptly take photos and contact us for handling. Overdue claims will not be accepted, and false reports will not be tolerated once verified