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Purchase Notice: 1: Customer service One time: Pre sales customer service: 08:30 in the morning to 10:30 in the evening, after-sales customer service: 3:00 in the morning to 21.30 in the evening. If you are unable to reply to your inquiry in a timely manner, it may be due to a large volume of inquiries at the time. Please leave a message and wait patiently for a reply. 2: After sales We will provide complete after-sales service, including 7-day no reason return and exchange, 15 day return, provided that the shoes do not affect secondary sales. 3: Shipment After placing an order and making payment, the warehouse will arrange it uniformly within 48 hours based on the buyer's transaction time. Our company defaults to 4: Invoice All styles sold in our store do not include invoice tax. If you need to issue a regular invoice/value-added tax special invoice, please consult and negotiate with Wangwang 4: Precautions The material has an oily natural glossiness, and there may be slight color differences in the lighting during shooting. Each screen may also have color differences purely due to the lighting, Please refer to the actual product upon receipt. If you are concerned about color difference, please do not place an order. Thank you, When placing an order, parents may not have a good grasp of the size and may not be clear about the insole/shoe . Received based on actual item It is recommended to consult customer service. Thank you for your cooperation. Please change everything to: [9-LYTX] Trademark number: 26500887